Enquiries, in order.
Bring website and email enquiries into an agreed process. Capture the relevant details, route the request and prepare a response for review.
Your requirements first.
The technology follows.Built with checks
The technology follows.Built with checks
01 / Where we can help
Start with a task.
Find a better way.
For businesses and private clients. These are examples of workflows we can scope with you; every solution is designed around your requirements.
Quotations that move forward.
Prepare draft quotations from approved information and pricing rules. Flag missing details and organise follow-up without losing track of the conversation.
Appointments without the chase.
Connect booking requests, availability checks and reminders. Define how changes, cancellations and unusual requests reach a person.
Documents into useful information.
Extract agreed fields, check completeness and prepare records or summaries. Unclear values and exceptions are flagged for verification.
Less copying between systems.
Keep agreed customer-record fields aligned and reduce repeated data entry. Access permissions, matching rules and duplicate handling are part of the scope.
Your particular bottleneck.
A recurring report, a repetitive administrative task or a business-specific integration. We check the available interfaces and constraints before proposing a build.
02 / Useful by design
Clear rules.
Human control.
Some tasks need straightforward rules. Others benefit from AI for interpreting text or drafting an answer. We choose the simplest approach that meets the requirement.
Where AI is used, its output can need verification. Validation, exception handling and human approval are designed around the consequences of an error.
Agree what may happen automatically, what must be reviewed and what happens when a service fails. A useful workflow needs a clear way to stop, correct and recover.
03 / A defined piece of work
Know what goes in.
Know what comes out.
We agree the boundary before building. A focused first workflow makes the result easier to test and the benefit easier to assess.
- 01
Map
One task, its current steps and the intended improvement.
- 02
Define
Inputs, outputs, permissions and approval points.
- 03
Build
The agreed rules and integrations, with checks.
- 04
Verify
Representative examples, exceptions and failure cases.
- 05
Handover
Operating guidance and agreed measures of success.
04 / Practical arrangements
Built around your work.
Agreed around your needs.
Your data and access.
Data remains under your control. We agree where it is processed, which services receive it, what is retained and who can access it. Local processing is considered where it fits the requirement; external services are identified before use.
A transparent scope.
Price on application. Build costs, third-party subscriptions or usage fees and optional maintenance are separated. Ownership and licences, including reusable Aldermere components, are defined in the agreement.
Dependable operation.
Integrations depend on the access and capabilities of the services involved. Monitoring, updates and support are optional, with responsibilities and response arrangements agreed explicitly.
Start with the thing you keep doing.
What would you
like to simplify?
Tell us what the task involves, which tools you use and where it gets stuck. We will work through the possibilities with you.
Discuss bespoke automationPrice on application. Every solution individually scoped.